FAQ

How to Create and Send Certificates of Completion
Follow these simple steps to create and send certificates of completion to your clients: Watch this step by step video: If you prefer to rea...
Mon, 22 Jul, 2024 at 3:53 PM
How to Change the Group's Start Date
The start date of your group determines when your first module is released and when your weekly check-ins begin. For example, if your start date is on a Thu...
Tue, 6 Aug, 2024 at 9:30 PM
How to Motivate Your Clients to Use Coaching Genie
Coaching Genie is a powerful platform that offers numerous benefits to both coaches and clients. However, some clients may prefer using email for communicat...
Tue, 6 Aug, 2024 at 9:47 PM
How can I get a refund for my subscription?
Below, you will find our refund policy as stated on our Terms of Use page: All users are entitled to a full refund within 30 days of signing up for any ...
Tue, 6 Aug, 2024 at 9:48 PM
Do I need to use Coaching Genie's payment system for it to work?
No, you don't have to use Coaching Genie's payment system for your clients to access your courses and programs. You can collect payment using a ...
Tue, 6 Aug, 2024 at 9:49 PM