Coaching Genie

The start date of your group determines when your first module is released and when your weekly check-ins begin. For example, if your start date is on a Thu...

Coaching Genie is a powerful platform that offers numerous benefits to both coaches and clients. However, some clients may prefer using email for communicat...

Below, you will find our refund policy as stated on our Terms of Use page: All users are entitled to a full refund within 30 days of signing up for any ...

No, you don't have to use Coaching Genie's payment system for your clients to access your courses and programs. You can collect payment using a ...

If you try to join a group and it doesn't show up in your client portal, you may already be in the group, but your membership is deactivated. When a me...

When a client joins a program that uses a recurring or installment payment plan, Coaching Genie uses Stripe to handle the payments automatically. After the...

Most features inside a group can be disabled. When disabled, the icon disappears from the client portal. Go to Groups and find the group you want to edit...

Progress trackers must be manually selected. If not selected, they will not appear in the client portal. Steps to remove progress trackers: Go to Groups...

You can monitor client payments by going to My Orders in your Coaching Genie account. This section shows the current status of each payment or payment plan....