FAQ
If your client isn't receiving emails, such as replay notifications, call reminders, module releases, etc. this could be due to several issues: The...
Fri, 16 Feb, 2024 at 1:57 PM
In Coaching Genie, you can select the desired currency for your product from options such as US dollars (USD), Canadian dollars (CAD), Euro (EUR), British p...
Fri, 16 Feb, 2024 at 2:00 PM
If you would like your groups to appear in a certain order in your client's dashboard, you can easily sort them. Please note: this feature is only...
Sun, 18 Feb, 2024 at 5:41 PM
If the discussion forum is absent or appears inactive (greyed out or unclickable) on your clients' dashboards or your own coach dashboard, it indicates ...
Wed, 21 Feb, 2024 at 8:36 PM
To remove previously assigned collaboration partners from your group, you can easily delete them at any time. Take note that this article is only applic...
Wed, 21 Feb, 2024 at 8:35 PM
Upon cancellation of your Coaching Genie subscription, your clients will no longer have access to the materials available on their dashboard. However, ...
Wed, 21 Feb, 2024 at 8:34 PM
If you would like to attach a file when manually sending emails to clients or to your group members, you will first need to make sure you have already made ...
Wed, 21 Feb, 2024 at 8:32 PM