FAQ
There are two reasons why a module might not be delivered to a specific client: If a module was already delivered to that client before. The system will n...
Fri, 24 Jun, 2022 at 9:56 PM
Your clients can easily join your group using the group link. Here is how: Step 1. Under the "My Groups" tab, navigate to the group that you ...
Wed, 10 Aug, 2022 at 11:20 AM
Although Coaching Genie only allows you to create weekly check-ins, with a simple workaround you can allow your clients to check in daily. Under the ch...
Tue, 15 Nov, 2022 at 8:23 PM
This welcome page template is automatically added to every new group. Feel free to use this content as your welcome page, just customize it with your own de...
Wed, 25 Oct, 2023 at 9:58 AM
Emails sent from Coaching Genie can easily be retrieved from the "Email History" page. The Email History page is under the main menu in the t...
Wed, 11 Jan, 2023 at 11:02 AM
To change or update your Coaching Genie account password, you can easily do that in "My Profile" page. Step 1: Go to the main menu on the top ...
Tue, 1 Aug, 2023 at 2:13 PM
To customize a course for your 1-on-1 clients, follow these steps: Step 1: Create a "Private" group and invite all your 1-on-1 clients to join...
Wed, 12 Jul, 2023 at 7:57 PM
You can't restore a deleted group yourself, but we can attempt to restore it for you. Please note that you must contact us within 5 days of deletion w...
Sun, 30 Apr, 2023 at 8:56 PM
Both, weekly check-ins and client journals allow you to communicate with your clients and track their progress. However, each one is designed for different ...
Sun, 4 Jun, 2023 at 5:35 PM
There are several ways that you can assign and collect homework from your clients in Coaching Genie. 1. Weekly Check-ins Although the weekly check-i...
Sun, 18 Feb, 2024 at 5:47 PM