FAQ

How do self-paced groups work?
Groups can be set to “Self-Paced” allowing clients to unlock the next module as soon as the previous modules are marked “Complete”. This setting will all...
Mon, 13 Jun, 2022 at 3:18 PM
How do I send an email to my clients?
To send an email to the entire group, see How do I send an email to my group? To send an email to individual clients, go to My Clients page, select t...
Fri, 22 Apr, 2022 at 7:58 PM
How can I access all my files inside the media library?
The Media Library stores all your images, videos, audios, and documents so you can reuse them instead of uploading them over and over again. You can acce...
Fri, 11 Aug, 2023 at 5:49 PM
How to Upload Videos into Coaching Genie
Please watch this 1-minute video to see how easy it is to add a video to your module or any other page inside Coaching Genie. Related articles:...
Tue, 2 Aug, 2022 at 8:46 AM
How do I use My Clients page?
To manage your clients, go to My Clients page at the top of your dashboard. There are 5 things you can do on this page: See ALL of your clients...
Sat, 23 Apr, 2022 at 1:40 PM
How do I keep notes of my sessions with 1-on-1 clients?
If you work with clients 1-on-1, you may find it useful to keep notes about your sessions. Go to My Clients page. Click on the Session Notes icon...
Sat, 23 Apr, 2022 at 1:38 PM
How can I share my content with another coach?
Coaching Genie allows you to easily share your content with another coach. This becomes very useful when you want to license your content, program, or co...
Sat, 23 Apr, 2022 at 1:56 PM
How can I view, resend, or re-use previously sent emails?
Coaching Genie allows you to view, resend, and re-use previously sent emails. Here's how. Go to the Email History page using the menu in the top ...
Sat, 23 Apr, 2022 at 2:23 PM
How do I use My Profile page?
You can use My Profile page to do 7 important things: 1. Change your email and password: 2. Set your nickname, or how you want to display...
Sat, 23 Apr, 2022 at 2:39 PM
What are categories inside modules?
You can user Categories to organize your modules by topic, purpose, or another parameter. Categories essentially serve as “folders” on your computer, so...
Sat, 23 Apr, 2022 at 2:48 PM