FAQ

How do I use “tags” inside each module?
Tags can be used to easily find the modules that are connected by topic or program when you look at the “My Modules” page. How to add tags to a module ...
Sun, 26 Nov, 2023 at 6:14 PM
How can I resend a module to my group?
Each module is released just once, automatically, according to the release schedule you created. If you need to update a module and resend it to the group,...
Thu, 18 Aug, 2022 at 9:52 PM
How do I customize the content or “curriculum” for a specific member of the group?
If you have group members who need additional resources or content (perhaps they're more advanced or just starting out), you can easily customize their ...
Thu, 4 Aug, 2022 at 11:26 AM
Does Coaching Genie have payment processing?
Yes we do! How to use Stripe to take payments in Coaching Genie
Sun, 20 Mar, 2022 at 8:04 PM
How do I insert a module link inside an email?
When creating a module in Coaching Genie, you can set up an email that delivers the module to group members once it's published. By default, these e...
Thu, 4 Aug, 2022 at 11:29 AM
How can I track my clients’ progress around specific goals and actions?
You can simply use Weekly Progress Questions to ask your clients questions around the goals and actions you want to track with your group.  For example,...
Wed, 12 Jul, 2023 at 8:11 PM
Can I hide weekly check-ins from group members?
The purpose of the weekly check-ins is accountability and tracking progress. Each member of the group can see how the other members are doing, how active an...
Tue, 1 Aug, 2023 at 12:04 PM
Can I share multiple courses with my group?
You can only assign one course to a group. However, you can combine modules from different programs and create a customized course for your group. St...
Tue, 1 Aug, 2023 at 11:54 AM
How can my clients submit their homework?
Your clients can submit their homework inside the Journals, where they can upload images, PDFs, and share videos and links as needed. Your clients will ...
Tue, 1 Aug, 2023 at 11:55 AM
What’s the difference between Upcoming Events and Modules?
Modules contain your training content, and upcoming events are the live calls where you offer coaching and answer questions.     Modules are delivered via...
Thu, 9 Nov, 2023 at 3:06 PM