FAQ

What does it mean when I see "Module Doesn't Exist"?
You may receive the "Module Doesn't Exist" error when either the module has been deleted or removed from your program, or you may be logged in...
Wed, 14 Apr, 2021 at 6:57 PM
How do I send a welcome email to my clients
Step 1 Create your welcome page content  Step 2 Click the green publish button Step 3 Refresh your page and the "Send Email" button will a...
Sat, 8 May, 2021 at 9:22 PM
How do I enable or activate client journals?
To enable client journals, follow these steps: Step 1. Click on the My Groups tab. Step 2. Click on the Edit link for the group you wish to ed...
Sat, 12 Aug, 2023 at 8:59 PM
How do I delay the release of a module?
If you are creating a new module but do not want it to be released under the same schedule as the other modules in the group, here are the steps you should ...
Fri, 23 Dec, 2022 at 7:32 PM
How can I change the order of my modules in my course?
To change the order of the modules in a course, follow these steps: Step 1: Click the "My Courses" tab.   Step 2: Click on the title...
Thu, 31 Aug, 2023 at 4:41 PM
What happens when a program ends?
When your coaching program ends, any client who has access to your group will still be considered an active client and count toward your active client total...
Thu, 22 Apr, 2021 at 12:56 PM
Can I link group specific pages in my modules?
You should not link group specific pages into modules. This can create confusion for your clients as you reuse that module in a different groups or programs...
Sat, 8 May, 2021 at 9:16 PM
How do I delete a module?
To delete an unwanted module you should: Step 1 Click on "My Modules" at the top of your screen. Step 2 Click on the name of the module yo...
Sat, 8 May, 2021 at 9:08 PM
How can my clients subscribe to or unsubscribe from emails?
Clients can manage the emails they receive by choosing the subscription option they prefer. Here's how. Step 1. The client should log in t...
Sun, 20 Mar, 2022 at 7:41 PM
Supporting clients after an Evergreen program ends.
If you are wondering how to help your clients feel supported after they have completed an Evergreen program, we suggest creating a rolling enrollment group ...
Sat, 8 May, 2021 at 8:43 PM