FAQ

Why are there numbers next to the check marks in the weekly check-ins?
The numbers that appear next to the check marks in the weekly check-ins are a count of the number of new comments that have been made on that post. ...
Wed, 12 May, 2021 at 8:23 PM
How to Create Personalized Coaching Programs for 1-on-1 Clients?
You can use Coaching Genie to coach clients without creating a program or any curriculum, then share content and resources later, as needed. Step 1: ...
Wed, 18 Oct, 2023 at 1:57 PM
How can I create a coaching call prep form in Coaching Genie?
There are several ways you can create a coaching call prep form in Coaching Genie.  Option 1: You can use the weekly check-in questions as your coach...
Fri, 21 May, 2021 at 8:59 PM
How do I send modules on specific dates?
See this article for information about customizing module release dates.
Thu, 27 May, 2021 at 11:50 AM
How can I attach a course to a group?
Here's how you can add an existing course to a new group you have already created: Step 1: Click the My Groups tab. Step 2. Then click t...
Fri, 25 Aug, 2023 at 4:05 PM
How can I delete a module?
You can delete any unwanted module from your Coaching Genie account. Here is how: Step 1: Under the "My Modules" tab, click the box nex...
Fri, 28 May, 2021 at 8:12 PM
How to add audio files to a module
Here's how you can add or embed an audio file to your module:
Thu, 3 Jun, 2021 at 2:47 PM
Onboarding: What instructions should I send to my clients to access Coaching Genie?
After a client purchases your coaching program or course, you can easily give them access to the portal in Coaching Genie. Simply follow these instructi...
Tue, 17 Aug, 2021 at 6:37 PM
What happens if a member is added to a program after it started?
If a new member joins a live group with a program that has already started, they will receive all the modules that have already been released to the group. ...
Wed, 18 Oct, 2023 at 1:56 PM
How can I test my own program before releasing it to clients?
If you would like to test how everything looks in your program, simply join your group as a "Client".  Please refer to this article for instru...
Fri, 25 Aug, 2023 at 4:04 PM