FAQ

How does it integrate with Zoom and other video conferencing software?
There is no video conferencing feature in Coaching Genie, but you can add a Zoom link to your welcome page, and upcoming events so clients can find everythi...
Wed, 18 Oct, 2023 at 1:57 PM
Is there a flowchart or mind map available that can show the closed system that is possible to be set up that facilitates end to end enrolment?
Coaching Genie is not a CRM system, so there's no enrollment features. Its power comes from being an all-in-one coaching program delivery platform (ever...
Thu, 15 Oct, 2020 at 10:35 AM
Can I suspend my subscription for a few months?
When you're not running active group programs, keep in mind that you're not just paying for running your group programs.              A big part o...
Thu, 9 Nov, 2023 at 3:10 PM
When do your clients receive emails from Coaching Genie?
Please refer to this article: Does Coaching Genie send emails to my clients?
Wed, 18 Oct, 2023 at 1:56 PM
What does "Archiving a Group" do?
You can archive your groups to better organize your groups and clean up your dashboard, as well as to manage access to your groups. Here's what you ...
Thu, 15 Feb, 2024 at 9:30 AM
Can I run multiple groups with the same course and modules?
If you want to offer the same course to different people or with a different module release schedule, you can create multiple groups and assign the same cou...
Sun, 24 Sep, 2023 at 9:03 PM
How to sort modules on the "My Modules" page
Modules are automatically sorted by "Last Modified" date, with the most recently modified modules showing at the top. Here's how you...
Wed, 20 Sep, 2023 at 11:45 AM
Why can't clients see each other in an evergreen group?
In an Evergreen group, members' names are hidden. If you'd like your group members to see each other, set up your group as "LIVE". Rel...
Wed, 10 Aug, 2022 at 11:55 AM
How do I share a module?
There are 2 ways to share a module:   To share a module with your clients: Step 1.  Under the "My Modules" tab, click the title of the mo...
Wed, 18 Oct, 2023 at 1:57 PM
Can I assign modules to a client without assigning a course?
When you work with clients, you may choose to provide specific coaching resources as needed for your client. You can do that by using the "Customize&qu...
Tue, 1 Aug, 2023 at 12:18 PM