FAQ

How to add a course to multiple groups
To add the same course to existing groups, follow these instructions: Step 1. Click on the "My Groups" tab. Step 2. Then click the &...
Sun, 18 Feb, 2024 at 5:44 PM
How does Preview mode work?
You can preview what your clients will see by clicking on the "Preview" link below each group name. The purpose of the preview mode is to give...
Thu, 28 Mar, 2024 at 4:24 PM
How testing modules via email works
If you want to test a Module by sending it to your own email, you can do so by using the "Send Test Email" button below the email inside that modu...
Wed, 25 Oct, 2023 at 4:34 PM
How to cancel your subscription
If you're considering canceling your subscription with Coaching Genie, it's important to understand the process to ensure a smooth and hassle-free e...
Wed, 21 Feb, 2024 at 3:05 PM
How do I increase engagement in my group?
Here are some ideas for you to increase engagement in your group programs: Encourage people to fill out their profiles and add their photos! This demon...
Tue, 28 Nov, 2023 at 7:16 PM
How discussion forum notifications work
When a group member creates a new discussion forum post, you will get an email notification. Your Clients can turn the "Follow Post" toggle ON...
Tue, 19 Dec, 2023 at 5:34 PM
How do Progress Trackers work?
Coaching Genie allows you to create "Progress Trackers" to be used for accountability and clarity purposes, so your clients know exactly what they...
Mon, 4 Mar, 2024 at 4:49 PM
Sorting groups in the order you want
If you want to organize your programs in a specific order, you can use the "Sorting" feature, available only on custom domain websites. Here&#...
Thu, 28 Dec, 2023 at 7:04 PM
How can I stop a client's subscription?
If you have a client who paid for a subscription for your product created inside Coaching Genie, and is asking to cancel, you can easily do so from your Coa...
Mon, 12 Feb, 2024 at 7:34 PM
How to embed a PDF inside a module
If you would like to embed a PDF inside a module, you can easily do so. Watch the video below for a step-by-step tutorial. We highly recommend watching ...
Thu, 15 Feb, 2024 at 11:15 AM