FAQ

Can I integrate my calendar into Coaching Genie?
When using a scheduling tool like Acuity or Calendly you can easily add your scheduling link right inside the modules or on the welcome page. When your clie...
Fri, 15 Apr, 2022 at 8:37 PM
How to Create My Own Client Account as a Coach
If you want to see what your clients will see when they join your program, you can create your own client account and join your own group as a client. Here&...
Mon, 30 May, 2022 at 7:51 AM
How to Connect My Coach and Client Accounts Together
If you don't want to keep logging out and logging in all the time to access your Coach and Client account, you can connect them. Here's how:
Mon, 18 Apr, 2022 at 5:40 PM
How do self-paced groups work?
Groups can be set to “Self-Paced” allowing clients to unlock the next module as soon as the previous modules are marked “Complete”. This setting will all...
Mon, 13 Jun, 2022 at 3:18 PM
How do I send an email to my clients?
To send an email to the entire group, see How do I send an email to my group? To send an email to individual clients, go to My Clients page, select t...
Fri, 22 Apr, 2022 at 7:58 PM
How can access all my files inside the media library?
The Media Library stores all your images, videos, audios, and documents so you can reuse them instead of uploading them over and over again. You can acce...
Fri, 22 Apr, 2022 at 8:32 PM
How to Upload Videos into Coaching Genie
Please watch this 1-minute video to see how easy it is to add a video to your module or any other page inside Coaching Genie. Related articles:...
Tue, 17 May, 2022 at 10:09 AM
How do I use My Clients page?
To manage your clients, go to My Clients page at the top of your dashboard. There are 5 things you can do on this page: See ALL of your clients...
Sat, 23 Apr, 2022 at 1:40 PM
How do I keep notes of my sessions with 1-on-1 clients?
If you work with clients 1-on-1, you may find it useful to keep notes about your sessions. Go to My Clients page. Click on the Session Notes icon...
Sat, 23 Apr, 2022 at 1:38 PM
How can I share my content with another coach?
Coaching Genie allows you to easily share your content with another coach. This becomes very useful when you want to license your content, program, or co...
Sat, 23 Apr, 2022 at 1:56 PM