FAQ

How to Create a Landing or Sales Page to Sell Your Program
Coaching Genie allows you to set up a simple landing or sales page to sell your programs and courses. Here's how to do it: 1. First, make sure to co...
Fri, 3 Feb, 2023 at 11:05 AM
Sharing Your Coaching Notes with Clients
If you would like to share notes with your private or 1-on-1 coaching clients, there are a few ways to do that. First, you can use the REPLAY feature...
Sat, 23 Apr, 2022 at 1:39 PM
How Can I "White Label" My Account with a Custom Domain?
This feature is only available with your "Build" or "Scale" subscription plan. You can upgrade now if you would like to use this plan. ...
Fri, 19 Aug, 2022 at 10:29 AM
How do I share a form or assessment with a client?
Please note that you can only share your form with a client inside your account, in any group. It won't work if you simply send the link to someon...
Sun, 26 Mar, 2023 at 5:24 PM
How can I delete clients' files?
If you want free up some data in your account, you can delete some of the files your clients uploaded into their journals. To view or delete the files y...
Fri, 22 Apr, 2022 at 8:58 PM
What are private groups?
A private group is a type of group you create for a 1-on-1 client. Private groups do not come with discussion forums, group contests, or collaboration f...
Tue, 10 May, 2022 at 9:58 PM
How do discussion forums work?
Every group in Coaching Genie, except for Private groups, comes with a discussion forum. In Private groups, the discussion forum is greyed out on your C...
Thu, 21 Apr, 2022 at 1:22 PM
Can I integrate my calendar into Coaching Genie?
When using a scheduling tool like Acuity or Calendly you can easily add your scheduling link right inside the modules or on the welcome page. When your clie...
Fri, 19 Aug, 2022 at 11:09 AM
How to Create My Own Client Account as a Coach
If you want to see what your clients will see when they join your program, you can create your own client account and join your own group as a client. Here&...
Fri, 3 Feb, 2023 at 10:52 AM
How to Connect My Coach and Client Accounts Together
If you don't want to keep logging out and logging in all the time to access your Coach and Client account, you can connect them. Here's how: ...
Fri, 3 Feb, 2023 at 11:11 AM