FAQ

How can I resend a module to my group?
Each module is released just once, automatically, according to the release schedule you created. If you want to update the module and resend it to the group...
Thu, 27 Feb, 2020 at 7:59 PM
How do I customize the content or “curriculum” for a specific member of the group?
If you have group members who need additional resources or content (perhaps they're more advanced or just starting out), you can easily customize their...
Thu, 20 May, 2021 at 7:25 PM
Does Coaching Genie have payment processing?
Yes we do! How to use Stripe to take payments in Coaching Genie
Sun, 20 Mar, 2022 at 8:04 PM
How do I insert a module link inside an email?
When you’re working on a module, there’s a place for you to create an email that will deliver that module to your group members. Be sure to add a link to th...
Sat, 18 Jan, 2020 at 8:34 PM
How can I track my clients’ progress around specific goals and actions?
Simply use Weekly Progress Questions to ask your clients questions around the goals and actions you want to track with your group. For example, “How many di...
Sat, 18 Jan, 2020 at 8:34 PM
Can weekly check-ins be hidden from other members of the group?
The purpose of the weekly check-ins is accountability and tracking progress. Each member of the group can see how the other members are doing, how active an...
Tue, 11 May, 2021 at 12:12 PM
Can I share multiple programs with my group?
You can only assign one program to a group. However, you can combine modules from different programs and create a customized program for your group.
Sat, 18 Jan, 2020 at 8:35 PM
How can my clients submit their homework?
Your clients can submit their homework inside Client Journals, where they can upload images, PDFs, and share videos and links as needed. Make sure...
Sat, 18 Jan, 2020 at 8:36 PM
What’s the difference between Upcoming Events and Modules?
Modules contain your training content, and upcoming events are the live calls where you offer coaching and answer questions. Modules are delivered via email...
Sat, 18 Jan, 2020 at 7:13 PM
I am trying to embed my videos from Vimeo but it's not working
Be sure to change the settings for your video under "Where can this be embedded?" to "Anywhere".
Sat, 18 Jan, 2020 at 8:39 PM