FAQ

How can I view, resend, or re-use previously sent emails?
Coaching Genie allows you to view, resend, and re-use previously sent emails. Here's how. Go to the Email History page using the menu in the top...
Sat, 23 Apr, 2022 at 2:23 PM
How do I use My Profile page?
You can use My Profile page to do 7 important things: 1. Change your email and password: 2. Set your nickname, or how you want to display...
Sat, 23 Apr, 2022 at 2:39 PM
What are categories inside modules?
You can user Categories to organize your modules by topic, purpose, or another parameter. Categories essentially serve as “folders” on your computer, so...
Sat, 23 Apr, 2022 at 2:48 PM
How to Create a Fillable Form Using My Forms
To create a fillable form for purposes of collecting information from your clients, such as an intake form or coaching session prep form, you can use a S...
Sun, 24 Apr, 2022 at 8:02 PM
How to create a Self-Assessment using My Forms
A self-assessment is a great tool to share with your clients at any time during your coaching program as a way to measure their growth, progress, or tran...
Sun, 24 Apr, 2022 at 8:03 PM
How to Create a Multiple-Choice Quiz?
To create a multiple-choice quiz for purposes of testing your clients' knowledge on a subject related to your coaching program, you can use a Multiple-...
Sun, 24 Apr, 2022 at 8:02 PM
How to Use Self-Assessments, Quizzes, and Forms in Coaching Programs
In Coaching Genie you can use My Forms to create a self-assessment, multiple-choice quiz, or a simple open-ended information gathering form. These forms ...
Sun, 24 Apr, 2022 at 8:10 PM
How to view assessment, quiz, or form results after clients complete them
To see your clients' form results, go to My Forms using the menu in the top right corner, and click on the Results icon for the form you're loo...
Sun, 24 Apr, 2022 at 8:13 PM
Why can't my group members see each other?
In groups set up as Evergreen or Private, group members cannot see each other in heir dashboard. Why can't clients see each other in an evergreen g...
Sat, 30 Apr, 2022 at 4:36 PM
"No permission" error when I try to connect my Coach and Client accounts
This usually happens when you try to connect your Coach and Client account while logged in to both accounts on the same browser. To successfully connect...
Fri, 24 Jun, 2022 at 9:57 PM