FAQ

Customizing a module release schedule in Evergreen groups
  The modules in "Evergreen" groups are released based on when the client joins the program. While setting up your group, you will need to ch...
Sun, 26 Nov, 2023 at 6:13 PM
Why are there numbers next to the check marks in the weekly check-ins?
The numbers that appear next to the check marks in the weekly check-ins are a count of the number of new comments that have been made on that post. ...
Wed, 12 May, 2021 at 8:23 PM
How to Create Personalized Coaching Programs for 1-on-1 Clients?
You can use Coaching Genie to coach clients without creating a program or any curriculum, then share content and resources later, as needed. Step 1: ...
Wed, 18 Oct, 2023 at 1:57 PM
How can I create a coaching call prep form in Coaching Genie?
There are several ways you can create a coaching call prep form in Coaching Genie.  Option 1: You can use the weekly check-in questions as your coach...
Fri, 21 May, 2021 at 8:59 PM
How do I send modules on specific dates?
See this article for information about customizing module release dates.
Thu, 27 May, 2021 at 11:50 AM
How can I attach a course to a group?
Here's how you can add an existing course to a new group you have already created: Step 1: Click the My Groups tab. Step 2. Then click t...
Fri, 25 Aug, 2023 at 4:05 PM
How can I delete a module?
You can delete any unwanted module from your Coaching Genie account. Here is how: Step 1: Under the "My Modules" tab, click the box nex...
Fri, 28 May, 2021 at 8:12 PM
How to add audio files to a module
Here's how you can add or embed an audio file to your module:
Thu, 3 Jun, 2021 at 2:47 PM
Onboarding: What instructions should I send to my clients to access Coaching Genie?
After a client purchases your coaching program or course, you can easily give them access to the portal in Coaching Genie. Simply follow these instructi...
Tue, 17 Aug, 2021 at 6:37 PM
What happens if a member is added to a program after it started?
If a new member joins a live group with a program that has already started, they will receive all the modules that have already been released to the group. ...
Wed, 18 Oct, 2023 at 1:56 PM