FAQ

Can I link group specific pages in my modules?
You should not link group specific pages into modules. This can create confusion for your clients as you reuse that module in a different groups or programs...
Sat, 8 May, 2021 at 9:16 PM
How do I delete a module?
To delete an unwanted module you should: Step 1 Click on "My Modules" at the top of your screen. Step 2 Click on the name of the module yo...
Sat, 8 May, 2021 at 9:08 PM
How can my clients subscribe to or unsubscribe from emails?
Clients can manage the emails they receive by choosing the subscription option they prefer. Here's how. Step 1. The client should log in ...
Sun, 20 Mar, 2022 at 7:41 PM
Supporting clients after an Evergreen program ends.
If you are wondering how to help your clients feel supported after they have completed an Evergreen program, we suggest creating a rolling enrollment group ...
Sat, 8 May, 2021 at 8:43 PM
Customizing a module release schedule in Evergreen groups
  The modules in "Evergreen" groups are released based on when the client joins the program. While setting up your group, you will need to ch...
Fri, 21 May, 2021 at 9:14 PM
Why are there numbers next to the check marks in the weekly check-ins?
The numbers that appear next to the check marks in the weekly check-ins are a count of the number of new comments that have been made on that post. ...
Wed, 12 May, 2021 at 8:23 PM
How to Create Personalized Coaching Programs for 1-on-1 Clients?
You can use Coaching Genie to coach clients without creating a program or any curriculum, then share content and resources later, as needed. Step 1: ...
Tue, 20 Jul, 2021 at 11:54 AM
How can I create a coaching call prep form in Coaching Genie?
There are several ways you can create a coaching call prep form in Coaching Genie.  Option 1: You can use the weekly check-in questions as your coach...
Fri, 21 May, 2021 at 8:59 PM
How do I send modules on specific dates?
See this article for information about customizing module release dates.
Thu, 27 May, 2021 at 11:50 AM
How can I attach a program to a group?
You can add any program you have created to a group or create a new program while setting up your group.  Here is how to add a program to a new group...
Fri, 28 May, 2021 at 7:40 PM