Coaching Genie

If you delete or deactivate your clients from a group, they will lose access to everything they created while being in your group including their journal en...

We do not email your clients, nor do we store your clients' email addresses in a mailing system. All emails that come from Coaching Genie are "trig...

Absolutely, you can start setting up your course even before all your content is finished.  To get started, you can begin by setting up the course struc...

We can't merge the two accounts because they serve different functions.   Your Coach account has all the admin features for you to run and deliver you...

Each subscription plan comes with a specific amount of data you can upload in your account: Starter - 1 GB Emerge - 100 GB Build - 250 GB Scale ...

If you offer live coaching calls with your groups, you may want to share the recordings of these calls to your group members. To send your replays, plea...

If you'd like to add a new module to an active group, you can do so by following the below steps. Step 1: Under “My Courses” tab, click to ope...

Yes, the modules and live calls are independent of each other. The "first module" date in group settings will not impact the live call reminders.

Our program migration includes the following deliverables: 1. Download digital materials such as PDF, audio and video files 2. Upload video and audio f...

If your clients are not receiving emails because they go to spam, please suggest that they whitelist this email address: system@coachinggenie.com. Here'...