My clients don't receive emails and later find them in the Spam folder
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Created by: Coaching Genie Support
Modified on: Sat, 23 Apr, 2022 at 2:24 PM
If your clients are not receiving emails because they go to spam, please suggest that they whitelist this email address: system@coachinggenie.com. Here's how to whitelist an email address in Gmail (a 30-second tutorial):
You can also view your Email History to see if the system delivered the emails, and whether your clients opened.
