FAQ
Coaching Genie sends out 6 types of emails to your clients and group members: Module delivery emails. Upcoming call reminders. Replay notifications w...
Fri, 22 Apr, 2022 at 7:44 PM
Here is a list of helpful articles about how Replays work, how to add a replay, and how to send your replays to group members. How do I add a replay o...
Tue, 17 Oct, 2023 at 11:36 AM
To upgrade your account, follow these simple steps: Step 1. Log in to your Coaching Genie account at genielogin.com Step 2. Scroll down to the bottom ...
Fri, 4 Aug, 2023 at 9:06 PM
Client journals are independent from modules. Since modules can be re-used in different courses and groups, you should not link to journals inside modules. ...
Tue, 1 Aug, 2023 at 12:54 PM
To add private notes about your clients, follow these simple steps: Step 1. Click the Members icon. Step 2. Next, locate and click on the Note...
Wed, 18 Oct, 2023 at 1:56 PM
This article answers the question: https://groupcoachinggenie.freshdesk.com/a/solutions/articles/47001106840
Thu, 13 Feb, 2020 at 3:57 AM
Yes, every group in Coaching Genie comes with a discussion forum. Please refer to this article to learn more: How do discussion forums work?
Wed, 18 Oct, 2023 at 1:55 PM
At this time, our software doesn't have the functionalities of a CRM and an email marketing service. You can, however, easily invite your group coac...
Mon, 5 Oct, 2020 at 12:47 PM
Yes, your clients will be able to download any documents and audios inside your modules. However, any videos you upload into your modules will not be do...
Wed, 4 Jan, 2023 at 11:51 AM
Yes. Participants (clients) can comment on each other's weekly check-ins as well as public journals. However, if a client sets a journal entry as 'p...
Fri, 23 Dec, 2022 at 7:20 PM