"No permission" error when I try to connect my Coach and Client accounts
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Created by: Coaching Genie Support
Modified on: Fri, 24 Jun, 2022 at 9:57 PM
This usually happens when you try to connect your Coach and Client account while logged in to both accounts on the same browser.
To successfully connect your Client account to your Coach account, make sure you're only logged in to your Coach account and follow these simple steps:
1. Go to "My Profile" under the top right menu of your dashboard.
2. Under "Connect to a Client's Account", put in your Client account email and password and then click on "Connect now"
3. After successful connection, you'll see a Client-Coach toggle switch at the top right corner
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