FAQ

I logged in but can't find a place to edit my groups – what am I missing?
Most likely you are logged in to the Client dashboard instead of the Coach dashboard. Be sure to use your Coach login information. Here is a quick glance a...
Tue, 15 Dec, 2020 at 10:33 AM
I changed my mind about customizing a client’s training, how do I remove the customization?
Currently, there’s no automated way to “UNcustomize”. But there’s a workaround.   1) Delete all modules on the "Customize" screen for that cli...
Tue, 18 Feb, 2020 at 8:13 PM
How do I connect my group program to my shopping cart?
Simply copy the invitation link by clicking the blue "Copy Link" button. Then add this link to a thank-you page inside your shopping cart or PayPa...
Sat, 18 Jan, 2020 at 8:11 PM
Will clients still have access to the content, journals, weekly check-ins, etc. after the group program is over?
Your clients will continue to have access to your program, modules, etc. even after the live group ends.  You will need to deactivate or delete clients ...
Wed, 14 Apr, 2021 at 6:32 PM
Do you support other languages?
You can create your content in any language. However, the browser buttons will be in English only at this time.
Sat, 26 Sep, 2020 at 9:49 AM
Why don't my modules show up under Module Release schedule?
Modules will show under Module Release schedule only if these two conditions are met: 1. The program assigned to your group has modules inside of it. ...
Sat, 18 Jan, 2020 at 9:43 PM
How do I delete or deactivate a client?
Go to "Members" and click on Delete or Deactivate next to the group member you want. You can re-activate a member by clicking Activate again. ...
Wed, 22 Dec, 2021 at 6:14 PM
How do I clone a module?
1) Go to My Modules, tick the checkbox of the module you wish to clone. , and click Go.  2) Click the drop down arrow in Action, select Clone Mo...
Fri, 24 Jan, 2020 at 10:27 AM
How do I embed a video into a module, welcome page, or replay?
You can embed videos into your modules, welcome pages, and replay pages. For Videos on YouTube, you can use the link. Step 1 Click on "Share&qu...
Thu, 28 Apr, 2022 at 10:28 PM
How do I clone a group?
To clone a group, log-in to your Member account. Tick on the check box of the group you desire to clone, click the drop down arrow in Action, select Clone G...
Tue, 21 Jan, 2020 at 1:39 AM