Getting Started

How to Create Different Weekly Check-in Questions for Each Week
Weekly check-ins is a great accountability feature allowing your clients to prep for a call and let you know how they're doing. You can have them answer...
Sun, 28 Jul, 2024 at 6:47 PM
A client purchased my course but they are not in the group
If a customer has purchased your program through a product link from Coaching Genie but does not appear as a member in your group, follow these steps to res...
Sun, 28 Jul, 2024 at 6:38 PM
How can I attend the Tuesday training webinars?
Please join the Coaching Genie team to learn how to make the most out of the Coaching Genie platform and to get your questions answered! Each training is fo...
Mon, 15 Jul, 2024 at 9:52 PM
How to edit group labels
Coaches have the flexibility to personalize their group labels in Coaching Genie to better align with their coaching style and terminology. Once updated, th...
Fri, 19 Apr, 2024 at 2:45 PM
Modules Explained: Everything you need to know about modules!
Here's a list of helpful articles about how Module works, how to create them, and other related topics: What do modules look like? What shoul...
Thu, 6 May, 2021 at 7:46 PM
How do I know if my clients activated their account?
Under "My Groups", find the group you want to check and click on the Members icon to see a list of everyone who has confirmed their account.  ...
Fri, 20 Oct, 2023 at 10:23 AM
Live vs Evergreen: What is the difference between a Live and Evergreen group
Use the "Live" option when your coaching program includes both, modules and live calls. You should also use this option when you want your clients...
Tue, 1 Aug, 2023 at 12:49 PM
How to attach, insert, or upload a PDF file in Coaching Genie?
There are 2 ways that you can insert a PDF file into your module. Option 1: Upload the file directly Step 1. Inside the simple editor, click the ...
Fri, 14 Jul, 2023 at 2:30 PM
Can I create an email-based coaching program without live calls?
Yes, you can. Just choose "Live" as the group type when setting up your program and check the box for "Deliver modules via email". You d...
Fri, 14 Jul, 2023 at 1:47 PM
How do I create a new course?
Step 1: Start by creating a new course under My Courses.  Step 2: Under 'Available Modules' tab, select the modules you want to add to your c...
Fri, 11 Nov, 2022 at 9:41 AM