Pre-sales FAQ

Does the number of clients in each package refer to the number per group or grand total?
The number of clients refers to the TOTAL number of clients your subscription package can handle. For example, 15 clients maximum means that you'll be a...
Wed, 7 Oct, 2020 at 8:54 AM
What do modules look like?
You can design your modules any way you wish using our simple editor, or the drag-and-drop Builder.  Here's an example of how your modules might loo...
Fri, 14 Jul, 2023 at 3:41 PM
Can I simply share my live call replays inside a Facebook Group?
You can always post videos inside a Facebook group, however it will become difficult to find over time as all the posts get pushed down by the new posts.  ...
Wed, 18 Oct, 2023 at 1:57 PM
Would I still need to use an autoresponder?
Coaching Genie does send out modules and call reminders automatically, but it is not a list building or email marketing software. You’d need a different too...
Wed, 23 Sep, 2020 at 1:18 PM
Will Coaching Genie replace a Facebook group?
You may still choose to use a Facebook group when your goal is to create social open-ended conversations and get to know each other outside of the progra...
Tue, 13 Apr, 2021 at 7:24 PM
I have an ongoing group and add people in all the time - will this work for me?
Yes, we call it an open or "rolling" enrollment.  Take a look at this article for more details on this option: https://groupcoachinggenie....
Wed, 8 Dec, 2021 at 5:53 PM
Can you customize the branding, logo, and colors of my pages?
You can add your own logo to each group and you can design your welcome page and modules with your own images, fonts, and colors. Currently, you cannot bran...
Thu, 13 Feb, 2020 at 3:16 AM
Could you use it as a membership platform?
Maybe, depending on what you’re looking for. You can “drip” content and create custom content tracks. But it does not work like a typical membership site pl...
Thu, 13 Feb, 2020 at 3:38 AM
How is Coaching Genie different from Thinkific, Teachable, or another course builder?
Thinkific, Teachable, and other course builders allow you to build course content but lacks the features required to run live coaching programs.  Coachi...
Sun, 25 Sep, 2022 at 4:59 PM
How is the number of active clients calculated?
Anyone who has access to your group is considered an active client, even if the group coaching program is over. If you want your group members to continue h...
Wed, 23 Sep, 2020 at 1:20 PM