Pre-sales FAQ

How is the number of active clients calculated?
Anyone who has access to your group is considered an active client, even if the group coaching program is over. If you want your group members to continue h...
Wed, 23 Sep, 2020 at 1:20 PM
Is this platform mobile friendly?
We’re working on creating the best possible desktop version. We plan to have it mobile-ready in the next release.
Thu, 13 Feb, 2020 at 3:44 AM
What is the difference between Kajabi and Coaching Genie?
Kajabi is more of an internet marketing solution and helps you create digital products such as online courses, membership sites, and training portals. It i...
Wed, 7 Apr, 2021 at 7:58 PM
For free trial, what will happen after 14 days?
The account will get deactivated. If you choose to sign up and would like to keep any content you added , we can reactivate so you don't lose anything ...
Wed, 26 Feb, 2020 at 9:02 AM
How is Coaching Genie different from Jigsawbox?
Jigsawbox is a course builder, so it doesn't have any of the features you need to manage and deliver a group coaching program. In fact, prior to develo...
Thu, 24 Sep, 2020 at 12:27 PM
Is Coaching Genie mobile-friendly?
A mobile-friendly version is coming in April of 2020, so your clients can easily use all the features and consume your content on their mobile devices, on t...
Wed, 23 Sep, 2020 at 1:23 PM
Is there a group discussion forum?
Not at this time, however it is on the list of the requested features and we will be adding it in the next few months (mid 2020).  In the meantime, you ...
Thu, 27 Feb, 2020 at 8:17 PM
Can I use Coaching Genie with multiple coaches?
We do not have an "Enterprise" edition right now. However, there are several workarounds: 1. You can get multiple accounts (we can create a cu...
Mon, 19 Apr, 2021 at 9:03 PM
Do my clients need to pay to access Coaching Genie?
No they don't. Once you purchase a plan with us, your clients can access your programs without an additional cost.
Wed, 23 Sep, 2020 at 1:24 PM
How safe and confidential is my content on your platform?
Your content is absolutely safe and confidential inside Coaching Genie. Here's how we make sure of that: 1. We use secure Amazon.com servers, used ...
Wed, 23 Sep, 2020 at 1:24 PM