Yes, you can communicate privately with a group member through the Client Journals. You can respond to a client's journal entries, and create a journal entry for your client to read.
Respond to a client's journal entries:
Please refer to this article for step-by-step instructions: How can I read and respond to my clients’ journal entries?
Create a journal entry for your client
Step 1. Click on the "My Groups" tab.
Step 2. Then click the Members icon where the client is a member of.
Step 3. Locate and click on the Journal icon, which resembles a book, located on the left-hand side of the client's name.
Step 4. To create a new journal entry, locate and select the "Add New" button positioned on the right-hand side of the screen.
Step 5. Enter the title on the "Title" box. In the "Journal text" box, compose your message.
To ensure your entry remains private and visible only to you and your client, select the "Private" Visibility option.
Then set the status of your journal entry to "Live" to make it accessible in your client's journal. Finally, click the "Save" button once your entry is complete.
