You can easily delete a client from a group. Here's how:
Step 1. Click on the Members icon.
Step 2. You will be taken to the page with a list of all group members. To delete a client, simply click the X (delete icon) on the right.
Here's a closer look at the delete icon.
If the client is enrolled in multiple groups and you want to delete them from all groups, you need to delete the client from each group.
Here's how to delete a client from multiple groups:
Step 1. Click on the My Clients tab.
Step 2. On the "Search by name" box, enter the name of your client.
It will then show the client's account.
Step 3. Click the down arrow under "Groups".
Step 4. Then click the Delete buttons to remove the client from the groups.
IMPORTANT! When you delete a client, all their journal entries and check-ins will be automatically deleted as well. If they ever decide to come back later, they won't be able to access any of their past work.
Instead of deleting a client, you might choose to simply deactivate them. They will lose access to the course, but if they decide to come back later, all you need to do is activate them and their journals and check-ins, or any discussion threads they created will still be available.
Relevant Articles:
How do I delete or deactivate a client?
Is it possible to pause a client?
What happens when a client is deactivated?