FAQ

I signed up and I activated my account, but where do I log in?
You can go to https://app.coachinggenie.com any time to log in and access your program materials.
Mon, 5 Oct, 2020 at 12:58 PM
I logged in but can't see the program I purchased
This can happen for several reasons: 1. Your coach deleted or deactivated your account. 2. You logged in with your Coach account instead of your Cli...
Mon, 25 May, 2020 at 3:01 PM
403 Forbidden Error Message
The "Forbidden" error message can occur in two different instances. 1. If you are trying to access a client account but are logged in as a coa...
Thu, 8 Apr, 2021 at 8:22 PM
How do I change the email address of my account?
You can easily change your email address in "My Profile" page. Step 1: Go to the main menu on the top right and click on "My Profile"...
Tue, 2 May, 2023 at 12:35 PM