FAQ

I signed up and I activated my account, but where do I log in?
You can go to https://app.coachinggenie.com any time to log in and access your program materials.
Mon, 5 Oct, 2020 at 12:58 PM
I logged in but can't see the program I purchased
This can happen for several reasons: 1. Your coach deleted or deactivated your account. 2. You logged in with your Coach account instead of your Cli...
Mon, 25 May, 2020 at 3:01 PM
403 Forbidden Error Message
The "Forbidden" error message can occur in two different instances. 1. If you are trying to access a client account but are logged in as a coa...
Thu, 8 Apr, 2021 at 8:22 PM
How can I remove a module from a group?
You can easily remove a module from a group. In order to do this, you need to remove the module first from the program. Here's how: 1. On yo...
Fri, 25 Jun, 2021 at 5:08 PM